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Doseworth

FDA warning letter · #716567

Hims: What the FDA Letter Means for What You Pay

Legal name: Hims & Hers Health, Inc.

Activesemaglutide
Status

Operating

Concerns

marketing / labeling

Issued

September 2025

Response logged

Not logged

By Marla Whitfield, Pricing Editor

Primary source

Read the original letter on fda.gov →

https://www.fda.gov/inspections-compliance-enforcement-and-criminal-investigations/warning-letters/hims-hers-health-inc-dba-hims-716567-09092025

What FDA cited

Quoted verbatim from the letter dated

Read the full letter →

This letter is to advise you that the United States Food and Drug Administration (FDA) reviewed your website content at the internet address https://www.hims.com in August 2025 and has observed that your website offers various compounded drug products, including semaglutide.

  1. 1

    The following claims concerning your compounded semaglutide products appear on your website: "Same active ingredient as Ozempic and Wegovy" "Clinically proven ingredients"

  2. 2

    Compounded drug products are not FDA-approved. Your claims imply that your products are the same as an FDA-approved product when they are not. As a result, these claims are false or misleading and your products are therefore misbranded under sections 502(a) and 502(bb) of the FDCA.

  3. 3

    Overstatements of efficacy or minimization of risk are of particular concern and may constitute misbranding.

Process

How a warning letter proceeds

  1. 1

    Letter issued

    September 2025

  2. 2

    15-working-day response window

    FDA gives the company 15 working days to respond in writing.

  3. 3

    Close-out, if issued

    FDA may post one once it is satisfied the cited issues have been corrected.

Is Hims still operating?

Hims & Hers Health, Inc. trades publicly on the NYSE under ticker HIMS and continues to operate hims.com. Our direct check returned a bot-protection response rather than a page, which is expected for a high-traffic consumer site behind bot mitigation and is not evidence of closure.

What this means for what you pay

This letter is about ad copy, not a product recall: FDA objected to Hims comparing its compounded semaglutide to the FDA-approved brands Ozempic and Wegovy in its own marketing. It says nothing about whether the medication is safe or effective — it says the specific comparison Hims made to a branded, FDA-approved product overstated FDA's involvement. Read any "same as Ozempic" language on a provider's pricing page with that distinction in mind.

Doseworth’s review of Hims has the pricing, the states served, and what’s included.

Has Hims responded?

As of , FDA’s public tracking for this letter does not show a logged company response. Companies are not required to make a response public, and FDA does not always update this field promptly — this is not evidence Hims failed to respond.

Sources

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Editorial disclaimer: An FDA warning letter is a public regulatory communication stating the agency's view. It is not a recall, a fine, a criminal charge, an injunction, or a finding that a company has broken the law.