FDA warning letter · #716567
Hims: What the FDA Letter Means for What You Pay
Legal name: Hims & Hers Health, Inc.
Operating
marketing / labeling
September 2025
Not logged
Primary source
Read the original letter on fda.gov →
https://www.fda.gov/inspections-compliance-enforcement-and-criminal-investigations/warning-letters/hims-hers-health-inc-dba-hims-716567-09092025
What FDA cited
Quoted verbatim from the letter dated
Read the full letter →This letter is to advise you that the United States Food and Drug Administration (FDA) reviewed your website content at the internet address https://www.hims.com in August 2025 and has observed that your website offers various compounded drug products, including semaglutide.
- 1
“The following claims concerning your compounded semaglutide products appear on your website: "Same active ingredient as Ozempic and Wegovy" "Clinically proven ingredients"”
- 2
“Compounded drug products are not FDA-approved. Your claims imply that your products are the same as an FDA-approved product when they are not. As a result, these claims are false or misleading and your products are therefore misbranded under sections 502(a) and 502(bb) of the FDCA.”
- 3
“Overstatements of efficacy or minimization of risk are of particular concern and may constitute misbranding.”
Process
How a warning letter proceeds
- 1
Letter issued
September 2025
- 2
15-working-day response window
FDA gives the company 15 working days to respond in writing.
- 3
Close-out, if issued
FDA may post one once it is satisfied the cited issues have been corrected.
Is Hims still operating?
Hims & Hers Health, Inc. trades publicly on the NYSE under ticker HIMS and continues to operate hims.com. Our direct check returned a bot-protection response rather than a page, which is expected for a high-traffic consumer site behind bot mitigation and is not evidence of closure.
What this means for what you pay
This letter is about ad copy, not a product recall: FDA objected to Hims comparing its compounded semaglutide to the FDA-approved brands Ozempic and Wegovy in its own marketing. It says nothing about whether the medication is safe or effective — it says the specific comparison Hims made to a branded, FDA-approved product overstated FDA's involvement. Read any "same as Ozempic" language on a provider's pricing page with that distinction in mind.
Doseworth’s review of Hims has the pricing, the states served, and what’s included.
Has Hims responded?
As of , FDA’s public tracking for this letter does not show a logged company response. Companies are not required to make a response public, and FDA does not always update this field promptly — this is not evidence Hims failed to respond.
Sources
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Editorial disclaimer: An FDA warning letter is a public regulatory communication stating the agency's view. It is not a recall, a fine, a criminal charge, an injunction, or a finding that a company has broken the law.